3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're digging into this now. What you're seeing isn't compensation this appears to be a bug. Once we've gotten to the bottom of [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Just to throw some more ST bugs at you.. The bonus applied to Shadow S [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
Hey folks, Trove is online, and you should be able to log in. Could you please try restarting Glyph if you're seeing it Offline?
[..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
We can't track multiple issues effectively in one forum thread. Please look for posts on any individual issue you're seeing and comment [..]
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1:06 pm, March 30, 2018
Quote:
Originally Posted by Fasti
Hi folks,I wanted to make sure you all knew we're reading over the feedback and watching how people are progressing toward crafting the [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Lag seems to be due to lots of players being set free in huge worlds. [..]
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2:06 am, February 2, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TerminusRekt
I am having the same issue along with 3 other people on the fb pa [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
I am seeing reports from other players about issues with purchases earlier today, so following up here to see if they have come through [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ssj782
Is it just me, or did I get penalized for giving Trion money?And I'm ta [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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12:06 pm, December 1, 2017
Quote:
Originally Posted by PostCard
Hi folks,Your suspicions were correct - the Shrine of Resilience was accidentally increasing damage rather than decreasing it. This [..]
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12:06 pm, November 28, 2017
Update 8 - 6:45 PM PST (2:45 AM GMT) - 11/27 - While the DDoS has not yet abated, we do continue to work with the ISP to monitor and reduce the impact of these attacks.Update 7 - 5:30 AM PST (1:30 PM [..]
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2:06 am, November 27, 2017
Update 7 - 5:30 AM PST (1:30 PM GMT) - Unfortunately the DDoS has continued over the weekend with only a few brief breaks in between. We'll continue to work with the ISP to reduce the impact of these [..]
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2:06 am, November 24, 2017
Update 6 - 12:50 PM PST (8:50 PM GMT) - 11/23 - The DDoS has started up again over the last few hours, unfortunately. We're going to continue to do work to minimize the impact on your play experiences [..]
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2:06 am, November 23, 2017
Update 5 - 9:30 AM PST (5:30 PM GMT) - We are seeing periods of relative calm, a few hours at a time, on the DDoS front. We're still in regular communication with the data center and ISP as we work to [..]
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2:06 am, November 10, 2017
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we’re going to take an even closer look at some epic new clu [..]
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2:06 am, November 10, 2017
Quote:
Originally Posted by Fasti
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we&r [..]
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3:06 am, October 26, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Smiley
Maybe I misunderstood, but I thought the OP meant that he's not seeing [..]
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3:06 am, October 26, 2017
Quote:
Originally Posted by Fasti
The Pumpkin Patches will show up in the Cursed Vale. Looks like they weren't showing up at the start of the event but we've hotfixed the [..]
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3:06 am, October 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
Looks like a decent update. I'm a little annoyed that we're told that a [..]
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3:06 am, September 9, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by jejaz
today logged on and did some fliping and sunligh tbulb farming i had got [..]
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1:06 pm, September 3, 2017
Quote:
Originally Posted by Hesk
@Knowpain, your account is not banned. What sort of error/behavior are you seeing that lead you to that conclusion?
Jump to po [..]
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3:06 am, August 29, 2017
Greetings Trovians!
As you've likely noticed, we've changed up the forum background with the release of Eclipse. Now that we've got things dialed in we wanted to open the door to all of you, our amaz [..]
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3:06 am, August 29, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians!As you've likely noticed, we've changed up the forum background with the release of Eclipse. Now that we've got thing [..]
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3:06 am, July 15, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PaPaRuPa
I have not sent any tickets since the community needs a public respon [..]
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3:06 am, July 7, 2017
Update 3 - 12:30 PM PDT (7:30 PM GMT) - The queue has been cleared up and players on the EU servers for PS4 should be able to sign in normally now. Thanks for your patience!Update 2 - 11:20 AM PDT (6: [..]
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3:06 am, July 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Histle
So, me and my friend killerwhale were talking about how trove is " [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DJPatrik
Hi, why I dont have new event? I tried reinstall, restart computer, b [..]
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3:06 am, May 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Just to confirm, you're having trouble crafting the dragon itself? Could you provide a screenshot of the crafting menu [..]
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3:06 am, April 12, 2017
Hey all,
Today I have some bittersweet news to share with all of you: this will be my last week at Trion Worlds. I’ve taken a job at a small game studio and I’m excited to get bac [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by Fasti
Hey all, Today I have some bittersweet news to share with all of you: this will be my last week at Trion Worlds. I’ve taken [..]
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3:06 am, March 31, 2017
Quote:
Originally Posted by Fasti
We're seeing reports of chat messages taking a while to pop up and we're investigating. Thanks for calling it out.
Jump to po [..]
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2:06 am, March 21, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by spar13
Seeing as flippers will be no more(I'm not upset with this), I'd like t [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Srayer
I'm looking into this but I'm having some trouble reproducing the two issues. I see an problem in the code that could explain the firs [..]
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2:06 am, January 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Granitore
THURSDAY??? THURSDAY??? He Fasti: just a Suggestion: it should be TO [..]
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2:06 am, January 1, 2017
Quote:
Originally Posted by Fasti
Hey everyone!If you know of a Club World that contains an amazing build you'd like to show off be sure to post it below. Screenshots are [..]
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2:06 am, January 1, 2017
Quote:
Originally Posted by Fasti
Hey everyone!If you know of a Club World that contains an amazing build you'd like to show off be sure to post it below. Screenshots are [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Quote:
Originally Posted by KillerDJ
oh ill wait, ive played bata one PC and ill have this account on it, b [..]
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2:06 am, December 21, 2016
Quote:
Originally Posted by TimW
Could you try using Glyph to download today's update for the Mac client and let us know if that fixes the crashes at start you're seeing? [..]
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2:06 am, December 17, 2016
Quote:
Originally Posted by TimW
A hotfix for Mac was just released that should address the crash you're seeing and also the crashes others were seeing using the Shadow T [..]
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2:06 am, December 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Voucher
I kinda ALREADY knew that it wouldn't be a thing, but it would be pret [..]
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2:06 am, December 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MartoXennox
So I went to get the styles then it closes the window then nothing [..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by PostCard
Additional UpdatesAdded a voxelbusters seasonal battle arena to rotation!
The Snowfest Mystery Box now drops here and there, like a p [..]
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12:06 pm, December 9, 2016
Quote:
Originally Posted by Avarem
Before this thread gets any further than it is. The upcoming pack will cost 3000 Credits.It, once upon a time when it was internal and [..]
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2:06 am, December 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
More lies. Either lying now or before.
Please keep feedback [..]
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2:06 am, November 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by See
I found out what superstition did finally by looking through the game file [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hmm, it doesn't appear our team has been able to reproduce this bug internally. If you're seeing this often and able to capture v [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion! All ships being immune to lava damage was a bug that was recently fixed. What you're seeing n [..]
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3:06 am, October 29, 2016
Update 4 - For the small number of people who still haven't received the items yet, we'll need a bit more time, but you'll be taken care of. I'll keep this thread updated.Update 3 - Everyone who logge [..]
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3:06 am, October 25, 2016
Quote:
Originally Posted by PostCard
Loot Collector The revamped loot collector UI is now live!
It now represents all your loot collectable items at once in an easy to p [..]
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3:06 am, October 25, 2016
Loot Collector The revamped loot collector UI is now live!
It now represents all your loot collectable items at once in an easy to parse list view and has the following additional new features:
Lock [..]
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3:06 am, October 22, 2016
4:10 PM PDT Update: Dyn has announced that they have successfully mitigated the attack against their network. Glyph service should now slowly restore. If you are still having trouble connecting, make [..]
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3:06 am, October 22, 2016
Quote:
Originally Posted by Fasti
Hey everyone,We know some of you are having trouble connecting to Trove (you may be seeing an error 1013 in Glyph) or accessing our supp [..]
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3:06 am, October 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bobfishkins23
sad to see this bug unfixed... and now there JOKING about it. it [..]
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3:06 am, September 22, 2016
Update 1: We've made some adjustments on the fly and it seems the issue is beginning to clear up. We're still watching closely and will post more updates until it's resolved completely. Look for the n [..]
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3:06 am, September 22, 2016
Quote:
Originally Posted by Fasti
Hey folks,We're seeing slow world startup times at the moment. This is why it can take quite a while for you to change worlds. This will [..]
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3:06 am, September 21, 2016
Quote:
Originally Posted by Morticus
So I just ****** quite a few hundred of these and I'm seeing items and Skittering Heart Boxes drop from them.Is there something else [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I did some digging on this, and we've had similar issues in the past. Are you seeing any particular pattern here or doe [..]
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3:06 am, August 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by BeastDestroyer
This glitch was really annoying, the camera kept glitching ever [..]
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3:06 am, August 11, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this was due to a hiccup with the authentication server. If you're still seeing this, I'd suggest trying some basic [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Fasti
Players who logged in during the event received:The Trove Tumbler mount.
Every daily bonus active every day.
Daily login rewards.
Golden [..]
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3:06 am, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! We're still seeing some issues with our servers following the scheduled maintenance. Things appear to be stabilizing sl [..]
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3:06 am, June 22, 2016
Quote:
Originally Posted by Morticus
Hey all!This should have been fixed with the last patch. Please shoot me a PM if you're still not seeing the increased stats from the [..]
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3:06 am, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd like you to give these troubleshooting steps a try if you're still seeing this error. If those don't work, please [..]
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3:06 am, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone! We were able to identify the cause of this issue and fix it, so everything should be working now. [..]
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3:06 am, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble. I was informed by the dev team that this issue should be resolved now, so please try restarting [..]
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1:06 pm, June 14, 2016
Quote:
Originally Posted by Hesk
Hello! Thanks for the report. For clarification, are these characters you're seeing members of your grouped ST run, people you've met bef [..]
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3:06 am, June 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you playing Trove on Mac by any chance? I've seen a few recent reports of players on Mac not seeing the Steam wall [..]
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3:06 am, June 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Lexor! Out of curiosity, do you have a program called "Speccy" installed? I'm seeing reports that this progra [..]
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3:06 am, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Alecter! I confirmed your support ticket was created successfully, but we're seeing an influx of tickets recently so ou [..]
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3:06 am, May 28, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Noltal
I wrote about four request and nothing
Sorry for the [..]
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3:06 am, May 25, 2016
Quote:
Originally Posted by Fasti
I removed the images from posts as there was a third part site listed in the corner. If you have trouble again, let us know. However, wi [..]
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3:06 am, May 14, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay! We're seeing a higher number of tickets lately, so our response times aren't as fast as we would like. I con [..]
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3:06 am, May 10, 2016
Quote:
Originally Posted by Fasti
Not seeing a response could be a misunderstanding of how are responses can be found so let me add some additional info.When players feel [..]
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3:06 am, May 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! First, check to make sure your challenges aren't hidden. In "Settings" > "Miscellaneous" th [..]
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3:06 am, April 30, 2016
Quote:
Originally Posted by Fasti
Our support team will work with you in your ticket directly. They've provided important info that isn't mentioned in your post above so [..]
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3:06 am, April 27, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by AshaMarie
Too bad the tome cannot be bought with cubits. I would really love [..]
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3:06 am, April 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Kerastrasza! Do you have any more information on exactly what you're seeing here? If you could provide some additional [..]
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3:06 am, April 21, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble redeeming your Steam code! If you're seeing this error, contact our CS team and they'll be ha [..]
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3:06 am, April 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having issues with this, could you please provide some screenshots of what you're seeing? If I can col [..]
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3:06 am, April 1, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by lucke
I also won something. Could you maybe post in here after u send them out [..]
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2:06 am, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody!One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aw [..]
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2:06 am, March 18, 2016
Quote:
Originally Posted by Fasti
Hey folks, We're going to come offline briefly on Friday to patch a bug preventing players in the EU from seeing leaderboards.Downtime s [..]
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2:06 am, March 18, 2016
Hey folks,
We're going to come offline briefly on Friday to patch a bug preventing players in the EU from seeing leaderboards. We've rolled out a temporary workaround as a hotfix, but the downtime wi [..]
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2:06 am, March 17, 2016
Quote:
Originally Posted by ZamboniChaos
This should be fixed now, but if you're still seeing this error contact our CS team so they can investigate!
Jump to p [..]
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2:06 am, March 15, 2016
Quote:
Originally Posted by Fasti
Going to close this bad boy up as it's a double necro at this point. We've also implemented some security upgrades that make getting awa [..]
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2:06 am, March 6, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by InkFox
Are you still able to get the egg?Even though its four days after the f [..]
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2:06 am, March 1, 2016
Quote:
Originally Posted by Fasti
FeaturedWinter Piñatas are leaving soon and therefore on sale now! Get them for half off this week, and any rare loot from th [..]
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2:06 am, March 1, 2016
FeaturedWinter Piñatas are leaving soon and therefore on sale now! Get them for half off this week, and any rare loot from them is doubled!
Many-Legged Adventure Boxes now drop from fallen [..]
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2:06 am, February 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We implemented a hotfix for this yesterday, so if you're still seeing this problem I'd contact our Customer Support te [..]
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2:06 am, February 6, 2016
Quote:
Originally Posted by Fasti
Hi there, If you're seeing blue screen crashes in Windows, check the specific error code you were seeing with Windows support. If you d [..]
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2:06 am, February 5, 2016
Quote:
Originally Posted by Fasti
When you crash, are you seeing an option to submit a crash report? If so, be sure to submit those to us. They help us pinpoint the speci [..]
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2:06 am, January 30, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TechnoViking
I've seen threads being locked from time to time but I'm seeing t [..]
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2:06 am, January 22, 2016
Quote:
Originally Posted by TimW
Since you're seeing an identifier for the error message instead of the error in English it looks like one or more of your language files [..]
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2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Melafx
I hope you Devs give me back my itms that disapeared just before i got [..]
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