3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brooz
Are we gonna get anything as compensation for not being able to farm gem [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hi all, We've temporarily brought the PlayStation 4 servers offline while we investigate an issue. We apologize for the short notice, a [..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
The servers were back online for console about 5 minutes before expected downtime and PC was up 5 minutes after. If you can't get logged [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 6, 2018
Hey folks,
We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download with this restart, it's just adding some tech to help us better i [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greeting Trovians,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last a [..]
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3:06 am, April 5, 2018
Greeting Trovians,
We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last approximately 30 minutes.
During this maintenance there is a goo [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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2:06 am, February 7, 2018
Update 2 - 10:35 AM PST (6:35 PM GMT) - We're back online. Thanks, all!
Update 1 - 10AM PST (6PM GMT) - Trove on both consoles is up and running. We're clearing up an issue on the PC version and will [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by Fasti
Hey folks!To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch [..]
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2:06 am, February 2, 2018
Hey folks!
To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch notes will be linked here when they are available.
The downt [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
We're still watching things closely, but it looks like the issues persist. We can't say for sure when this be resolved but we have every [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DiEx80
It's not the PSN. It's your servers.I can get on multiple games (more s [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Hey folks,To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to syn [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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2:06 am, December 23, 2017
Hey folks,
To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to sync up all the servers to some network changes.
The downtime is [..]
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2:06 am, December 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThunderD1kZ
Hi, I dont usually post here, but I was playing this game since th [..]
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12:06 pm, December 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mcmalcs
It's still not working
Are you on PS4? If not, what happen [..]
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12:06 pm, December 20, 2017
Update 3 - The restart seemed to resolve the issue. We're keeping an eye on things and will update here again if we see any additional issues.
Update 2 - Looks like we'll need to restart the PS4 EU s [..]
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2:06 am, December 20, 2017
Quote:
Originally Posted by Fasti
Hey all,Our team is working to resolve the connection issues to the EU as we speak. We'll post frequent updates until we're back online. [..]
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2:06 am, December 20, 2017
Update 5 - 8AM PST (4PM GMT) Dec. 18 - While we do get a couple hours free of DDoS attacks periodically, they have continued to pick up again consistently. The ISP has continued to adjust to mitigate [..]
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2:06 am, December 19, 2017
Update 4 - 11:20 AM PST (7:20 PM GMT) Dec. 17 - Hey all. The attacks have persisted over the weekend with some periods of relative calm. The impacted ISPs have been working to further mitigate the att [..]
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2:06 am, December 16, 2017
Update 3 - 9:30 AM PST (5:30 PM GMT) - The DDoS attacks have continued, with some periods (usually a couple hours at a time) where things are very quiet, followed by a steep increase. Our team is work [..]
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2:06 am, December 15, 2017
Update 2 - 8:45 AM PST (4:45 PM GMT) - We just had several hours without a new attack, but they have started up again. Our network team is monitoring things closely and we're making adjustments and wo [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
The queue, as indicated on the screenshot, is under 1 minute long. It pops up very briefly after a disconnect because 100% of the popula [..]
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2:06 am, December 14, 2017
Update 1 - 4PM PST (12AM GMT) - The DDoS attacks are still happening on very regular intervals. The active mitigation employed is what allows the game to be online at all rather than just being perpet [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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2:06 am, December 1, 2017
The servers are now offline for the update.
--
Hi all,
An important update is coming to Trove on Tuesday, Nov. 30 at 7AM PST (3PM GMT). We'll post patch notes here when finalized.
Downtime could last [..]
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12:06 pm, November 28, 2017
Update 8 - 6:45 PM PST (2:45 AM GMT) - 11/27 - While the DDoS has not yet abated, we do continue to work with the ISP to monitor and reduce the impact of these attacks.Update 7 - 5:30 AM PST (1:30 PM [..]
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2:06 am, November 27, 2017
Update 7 - 5:30 AM PST (1:30 PM GMT) - Unfortunately the DDoS has continued over the weekend with only a few brief breaks in between. We'll continue to work with the ISP to reduce the impact of these [..]
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2:06 am, November 24, 2017
Update 6 - 12:50 PM PST (8:50 PM GMT) - 11/23 - The DDoS has started up again over the last few hours, unfortunately. We're going to continue to do work to minimize the impact on your play experiences [..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Fasti
Since the console account isn't linked we'll need you to email appeals@trionworlds.com and include your gamer tag name. We can't check t [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick hotfix and a restart to make sure the changes are impleme [..]
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12:06 pm, November 15, 2017
Quote:
Originally Posted by Fasti
Hey folks,The team has been working all day to address some ongoing issues with lag. We've got a hotfix that we want to make sure all ga [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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3:06 am, October 21, 2017
Greetings, Trovians!
We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures!
With Adventures we’re bringing all-new tools for tea [..]
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3:06 am, October 21, 2017
Quote:
Originally Posted by Fasti
Greetings, Trovians! We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures! With [..]
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3:06 am, October 20, 2017
Calling all Trovians!
My name is Ricky “Din Othar” White, Senior Producer for Trove, and I'm here to offer you a look at the great content the team has been preparing for you ov [..]
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3:06 am, October 20, 2017
Quote:
Originally Posted by Fasti
There's a chance it may be related to being on EU servers. We've got people checking into that so we can be sure and get it sorted out.
[..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, October 5, 2017
Quote:
Originally Posted by Fasti
Hi there,Thanks for the suggestion! Trove isn't like most MMOs in that we don't have a handful of large servers that house everyone. We [..]
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3:06 am, October 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Switching to NA in the client, changed nothing for me, sadly.Still can' [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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3:06 am, September 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
Thanks for the notes! Stream is right when I can't watch it. I'm chuc [..]
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3:06 am, September 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by jtmal
The servers just went down a few minutes ago (4:30 pm Eastern/1:30pm Pac [..]
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3:06 am, September 6, 2017
Quote:
Originally Posted by Fasti
Hey there,We're an MMO with players in many parts of the world. We're not likely to allow separate, 3rd parties to create separate versi [..]
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3:06 am, September 2, 2017
Quote:
Originally Posted by Phantasie
Hi GameAwareSorry you are having issues.Could you please PM me:Your XBox Gamertag
Approximate time and timezone you tried logging in [..]
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3:06 am, August 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Wahoo
Hi Trion :DHow long will the servers be down for tomorrow? :D and what t [..]
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3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Newdestroy
Good to know the servers are back up, but you might want to quickly [..]
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3:06 am, July 15, 2017
Quote:
Originally Posted by Fasti
UpdatesReduced lag by improving client-server message processing. This is a meaningful step forward in the fight against lag. We'll be w [..]
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1:06 pm, July 13, 2017
Updates Reduced lag by improving client-server message processing. This is a meaningful step forward in the fight against lag. We'll be watching performance and feedback so let us know your experience [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
Hey all,Our network team is working to mitigate an ongoing DDoS attack. We'll post updates regularly until this is resolved.Looking ahea [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
UpdatesReduced lag by improving client-server message processing. This is an meaningful step forward in the fight against lag. We'll be [..]
View
3:06 am, July 13, 2017
Quote:
Originally Posted by PostCard
Updates Reduced lag by improving client-server message processing. This is a meaningful step forward in the fight against lag. We'll [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
There was a lobby crah but it recovered immediately. There will be a queue for a little while as everyone gets back online but it should [..]
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3:06 am, July 7, 2017
Update 3 - 12:30 PM PDT (7:30 PM GMT) - The queue has been cleared up and players on the EU servers for PS4 should be able to sign in normally now. Thanks for your patience!Update 2 - 11:20 AM PDT (6: [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Hi there,Client crashes aren't related to the servers and there have been no server crashes today. When you do crash are you prompted to [..]
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3:06 am, June 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dallywhacker15
Wednesday, June 21, at 9:23 AM GMT I tried to log in to trove o [..]
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1:06 pm, June 4, 2017
Quote:
Originally Posted by Fasti
Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexpected login issues. More updates to come [..]
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1:06 pm, June 4, 2017
Update 2 - 1AM PDT (8 AM GMT) - The restart resolved the login issue and we're online again. Thanks all!Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexp [..]
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3:06 am, May 21, 2017
Resolved: All Trove servers are now back online. Thanks all for your patience while we resolved this issue.
Update: All engineers are on task, but we do not have a definitive ETA for stable service y [..]
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3:06 am, May 13, 2017
Quote:
Originally Posted by Fasti
Hi folks,We're bringing Trove for Xbox One offline on Monday, May 15, 2017 at 7AM PDT (2PM GMT) for maintenance. There is no patch being [..]
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3:06 am, May 13, 2017
Hi folks,
We're bringing Trove for Xbox One offline on Monday, May 15, 2017 at 7AM PDT (2PM GMT) for maintenance. There is no patch being released during the downtime.
Servers should be available ag [..]
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3:06 am, May 10, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of the PC servers to release a quick hotfix. Patch notes here.Downtime should be under 30 minutes.Thanks [..]
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3:06 am, May 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
I love how this did absolutely nothing. nothing has been fixed for me [..]
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3:06 am, April 29, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by lagel2015
Good job, Trove.(This time)Thanks to recent patch, more convenie [..]
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3:06 am, April 28, 2017
Quote:
Originally Posted by Fasti
We're still working on several things to help improve performance/reduce latency on the servers. The team is aware that it's an issue an [..]
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3:06 am, April 21, 2017
Hey everyone!
We're bringing the PC/Mac, PS4, and Xbox One servers offline on Tuesday, April 25, 2017 to apply Windows updates to the server hardware.
This downtime will begin at 7AM PDT (2PM GMT) [..]
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3:06 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey everyone!We're bringing the PC/Mac, PS4, and Xbox One servers offline on Tuesday, April 25, 2017 to apply Windows upd [..]
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3:06 am, April 20, 2017
Hey everyone!
We're bringing the PC/Mac, PS4, and Xbox One servers offline on Tuesday, April 25, 2017 to apply Windows updates to the server hardware.
This downtime will begin at 7AM PDT (2PM GMT) [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Zaiox
Why cant you just restart the servers right now ? Why wait ?
[..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
11:27 PM UTC Update: After reviewing our network connections to the servers, we found an issue in the way players were be [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hello Trovians!We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to hel [..]
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3:06 am, April 18, 2017
Hello Trovians!
We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to help combat crashing issues and connection issues being reported by the community [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by Fasti
Hey all,We're going to do a restart or the PC Trove servers at 1:45 PM PDT (8:45 PM GMT) to address a login issue.Downtime should take u [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey morning all! We're noticing a network issue that's preventing many players from logging into the EU servers at this t [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Trovians!We're aware of an issue that is blocking players from logging into our European Servers, and we are [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Phantasie
Hi BrayerThere is a post about the on-going EU connectivity issues here: http://forums.trovegame.com/showthre...l=1#post750858 ( tho [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Trovians, we noticed some players on a few platforms are still having trouble logging into the servers, so we're giving t [..]
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1:06 pm, April 13, 2017
8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!1:44 PDT Update: Thank you for your patience everyone! We've got the network issue [..]
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3:06 am, April 12, 2017
Update 3 - 10:02 PM PDT (5:02 PM GMT) - We're back online, folks. Thanks!Update 2 - 9:35 AM PDT (4:35 PM GMT) - Hey again! Windows updates are done and the patch is being deployed now. There's still a [..]
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3:06 am, April 7, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Epoch86
I've been searching for something telling me this but I can't find any [..]
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3:06 am, April 6, 2017
Quote:
Originally Posted by Fasti
I've merged several discussions about being unable to collect payment (specifically Chaos Chests) from the Marketplace so we can get wor [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by Fasti
We're pushing a fix to override the current info there. It'll filter out to new servers as they roll up so it may still show the old scr [..]
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1:06 pm, April 4, 2017
Update 2 - After the restart of PS4 EU servers it appears the connection issues have been resolved and players are able to login once again. Thanks all!Update 1 - Due to the very low population of pla [..]
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3:06 am, April 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ZnoobX SoLo
Never has trove ever been hit with a day like this. This must be t [..]
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3:06 am, March 29, 2017
Update 1 - We're back online, folks. Thanks for your patience!
Hey all,
There is currently an issue with a couple server hosts in a bad state. To get them squared away we'll need to restart Trove se [..]
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2:06 am, March 25, 2017
Quote:
Originally Posted by Fasti
Hey all,Some players are unable to login to Trove servers at the moment. We're able to resolve this issue for them but it will require a [..]
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2:06 am, March 25, 2017
Update: We're back! Thanks all.
Hey all,
Some players are unable to login to Trove servers at the moment. We're able to resolve this issue for them but it will require a restart of the PC version of [..]
View
2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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2:06 am, March 15, 2017
Hey everyone!
The Trove console launch patch is locked and loaded! We'll bring the Trove servers offline on Tuesday, March 14, 2017 at 5AM PDT (12PM GMT). Click here to see your local time.
We're pla [..]
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