3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, March 31, 2018
Quote:
Originally Posted by Fasti
Follow these steps for reporting bugs, including adding comments to existing bug reports rather than creating new threads for commonly r [..]
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3:06 am, March 29, 2018
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Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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3:06 am, September 26, 2017
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Originally Posted by Fasti
We are aware of an issue with the Ultimate that we're investigating. I'll follow up on the other issues you're reporting as well.
[..]
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3:06 am, September 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by laethiem
I am asking you to PLEASE PLEASE PLEASE consider adding a reporting s [..]
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3:06 am, April 21, 2017
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Originally Posted by ZamboniChaos
Hey there! The missing credits were likely due to a temporary server hiccup that occurred this morning. Those should show up agai [..]
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3:06 am, April 12, 2017
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Originally Posted by ZamboniChaos
Hey there! We tested this internally and from what we can tell the sigils are being displayed correctly. Do you have any screensh [..]
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3:06 am, April 7, 2017
Quote:
Originally Posted by Fasti
Hey there,Can you take a look at this post and provide individual bug reports for the issues you're experiencing? Reporting multiple bug [..]
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2:06 am, March 4, 2017
Quote:
Originally Posted by Fasti
We're investigating now. Xbox is reporting issues with some of their Live services so we're following up to see if it is related.
[..]
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2:06 am, February 28, 2017
Quote:
Originally Posted by Fasti
Make sure your thread title indicates the specific issue you're reporting. In this case, follow this thread for updates.
Jump [..]
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2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Could you provide some more information on this? Are you reporting that you're not able to whisper at all, or is there [..]
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2:06 am, February 15, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Salavatore
This typo.I am offended!!
I stared at this for too long [..]
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2:06 am, January 29, 2017
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Originally Posted by ZamboniChaos
Hey there, do you have any additional information on this issue? I'm not entirely clear on what you're reporting.
Jump [..]
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2:06 am, January 13, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MickeyLee
I am beginning to wonder if Trion even has a Quality Assurance depar [..]
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! Just so I can be clear on the issue you're reporting, are you referring to the permanent stat boost the dragon is suppo [..]
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2:06 am, December 15, 2016
Quote:
Originally Posted by Junebug
Thanks for reporting this. I'll make sure the model has been included in the build. Are there any other details about this bug?
[..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians!Welcome to the Xbox One Bug Report Forum! We want to give you a place to go to report things that aren't working like [..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians!Welcome to the PS4 Bug Report Forum! We want to give you a place to go to report things that aren't working like they [..]
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2:06 am, November 17, 2016
Quote:
Originally Posted by Fasti
Hey there,Our QA team tried to reproduce this bug just a short while ago and was unable to do so. Since this is an older thread, for tho [..]
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2:06 am, November 5, 2016
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Originally Posted by TrionBrasse
Folks, it is a rare thing to see people treating each other with disrespect on the Trove forums.This thread makes me sad on so man [..]
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3:06 am, October 18, 2016
Quote:
Originally Posted by Junebug
Thanks for reporting this, guys. We made a blanket fix to address most issues with vanishing sprites, but there are still some outlier [..]
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3:06 am, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Some extremely rare mounts have blocks generated underneath them which allows their riders to walk on air, as seen in t [..]
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3:06 am, October 6, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Draidanom
Just when I tought I should make a thread about this messy cursed sk [..]
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1:06 pm, September 27, 2016
Quote:
Originally Posted by Hesk
Hello! Thank you for reporting this issue. I've submitted a bug report on the issue, so please keep an eye on upcoming patch notes for an [..]
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3:06 am, September 15, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Corehowl
1.I can't invite anyone to me , only if they are in my friends list.2 [..]
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3:06 am, September 15, 2016
Quote:
Originally Posted by Fasti
Hey everyone!We're launching an initiative to get your help in translating Trove into Brazilian Portuguese. Get all the details for that [..]
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3:06 am, September 14, 2016
Quote:
Originally Posted by Fasti
Moving this thread to the bug report forums. When reporting a bug, please make sure to post them there so they are found as early as pos [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PapiHappi
ive seen 2 post in tech support reporting same problem, still no ans [..]
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3:06 am, August 12, 2016
Quote:
Originally Posted by ZamboniChaos
Out of curiosity, are you using Razer Synapse? That program has been known to cause problems similar to what you're reporting. If [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Herschel
1st: Forge is broken, again. Cant right click gear to put in forge. [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
Hey there,Thanks for reporting this bug. There are a couple things you can do to help make sure we can easily identify and track issues [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by High5
If you invite someone to join you, it instead ignores them.... Bad... v [..]
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3:06 am, August 9, 2016
Quote:
Originally Posted by Fasti
Hey again!Here's your thread for asking questions of the dev team. Keep in mind that we won't answer a question that was answered recent [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! Sorry for the trouble. You can submit a support ticket by clicking on this link. Also, the badge bug you're reporting is a kn [..]
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3:06 am, July 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I've logged a bug report for this issue so our team can take a look. Thanks for reporting this!
Jump to post [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Treehugginsanta
There is something horrible going on here IMO. The disregard t [..]
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3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having connection issues. You can give these troubleshooting steps a try if you'd like, as some o [..]
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3:06 am, June 14, 2016
Quote:
Originally Posted by Mr. E
With the 6/14 patch we introduced a large number of translated strings for French and German locales.These translations are all BETA, bu [..]
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1:06 pm, May 30, 2016
Quote:
Originally Posted by Hesk
First and foremost, providing a fraudulent or already-claimed code is considered scamming, and if you are the victim of a scam of this na [..]
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3:06 am, May 19, 2016
Quote:
Originally Posted by Fasti
Building a more robust system for reporting is definitely on the list of things we'd very much like to do. For now the best option is st [..]
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1:06 pm, May 15, 2016
Quote:
Originally Posted by Hesk
Hello! Thanks for reporting this bug. I've submitted a bug report for it on your behalf; please keep an eye on upcoming patch notes for a [..]
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1:06 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Thanks for reporting this! If you can provide me with the item name and an approximate time frame when you looted it, I'll be happy to su [..]
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3:06 am, April 28, 2016
Quote:
Originally Posted by Fasti
Your thread isn't reporting an issue in Trove nor does it offer any suggestions for specific things you'd like to see. If you have an is [..]
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3:06 am, April 21, 2016
Quote:
Originally Posted by ZamboniChaos
It sounds like this may be due to the Mastery changes that were implemented in a recent patch. You can check out Fasti's explanat [..]
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3:06 am, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble Tefo! It's quite possible that your issue may be related to a memory problem, but I'm afraid that our CS te [..]
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3:06 am, April 6, 2016
Quote:
Originally Posted by ZamboniChaos
It sounds like the issue you're reporting is related to your video card and/or the drivers themselves. I would suggest contacting [..]
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2:06 am, January 30, 2016
Quote:
Originally Posted by Junebug
Thanks for reporting this, guys, and I'm sorry I didn't catch the break before the changes went live. I'm fixing this issue this morni [..]
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2:06 am, December 12, 2015
Quote:
Originally Posted by Srayer
There are many devs on our team, and not all have read every single forum post. A response to a particular post is not a judgement on t [..]
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2:06 am, November 26, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Dee Twenty
You could just right click their messages in the chat window and c [..]
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2:06 am, October 29, 2015
Quote:
Originally Posted by Doc_L
Hi guys,This appears to be related to an optimization for game physics which prevented objects from falling through the world in many ca [..]
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3:06 am, September 10, 2015
Quote:
Originally Posted by Doc_L
Thanks for reporting the bug! The flipped icons were fixed internally a week ago, and the fix should make its way into a patch soon.
[..]
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3:06 am, August 24, 2015
Quote:
Originally Posted by Mr. E
Howdy, Dusty_Mustard. First of all I wanted to apologize you've been hit with a string of these club bugs. While we fixed the initial is [..]
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3:06 am, August 12, 2015
Quote:
Originally Posted by Mr. E
Thanks for reporting this, Heronious. We will have a fix for this in our next hotfix, very likely this week.Sorry that this issue hit yo [..]
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3:06 am, April 30, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by jookie
Pretty sure there will be alot of false bans if they ban just from a [..]
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3:06 am, April 22, 2015
Quote:
Originally Posted by Srayer
For those that are seeing this bug now and have seen it in the past: is it happening with greater frequency as of late, or is it about [..]
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3:06 am, April 18, 2015
Quote:
Originally Posted by TimW
Thanks for reporting this. I've found the cause and it will be fixed in the next patch that goes out. Until the patch, if you want to use [..]
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3:06 am, April 9, 2015
Quote:
Originally Posted by Srayer
Quote:
Originally Posted by Frika
Ok so, I didn't see any post about this problem on the forums yet, so I [..]
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2:06 am, March 3, 2015
Trovians,
Hey all, sorry if you were disconnected! As some gathered, we are currently experiencing a DDoS. While our servers are stable, players are reporting increased latency and connectivity trou [..]
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2:06 am, March 3, 2015
Quote:
Originally Posted by Ocho
Trovians,Hey all, sorry if you were disconnected! As some gathered, we are currently experiencing a DDoS. While our servers are stable, p [..]
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2:06 am, January 15, 2015
Quote:
Originally Posted by Srayer
Quote:
Originally Posted by Dovah King
This bug is now Fixed, Thanks! ;)
Thanks for reporti [..]
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12:06 pm, January 10, 2015
Quote:
Originally Posted by Avarem
Depending on the severity of the bug we have rewarded people with up to 30k credits in the past if we confirm it based on their report [..]
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2:06 am, December 14, 2014
Quote:
Originally Posted by Avarem
We are working on an in-game '/report' function which will automate this, but in the meantime I wanted to let you guys know how to hand [..]
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2:06 am, December 13, 2014
Quote:
Originally Posted by Ocho
For the record, while there isn't in game reporting you can file a ticket with support if things cross the line. Our GMs are happy to inv [..]
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2:06 am, November 26, 2014
Quote:
Originally Posted by Avarem
Our platform is very separate from the client and doesn't trust it. You could modify what you're sending it but it wouldn't do you any [..]
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2:06 am, November 25, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Coralei
We need ingame reporting asap. I don't understand why it's like this he [..]
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2:06 am, November 25, 2014
Quote:
Originally Posted by Srayer
Quote:
Originally Posted by DragnHntr
A player who I will not name here spawned a house in the hub world [..]
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